Letrice Roberts

– The Charlotte’s 2021 Supernova Winner –

The Supernova Award is the highest individual honor that our company gives and each year. One individual on the leadership team at The Charlotte is voted by their colleagues as the community’s Supernova based on an assortment of criteria. Each year during the Senior Living Communities Annual Meeting, the winner is revealed and given a customized crystal award at the company’s formal Supernova Awards Evening. The criteria for voting is based on upholding our company’s mission to be caring professionals dedicated to quality services. Additionally, this individual will consistently deliver excellent customer service (to Members, families, and colleagues), lead positively with integrity, take accountability, put the team before themselves, and embody the company’s vision to create communities where people live longer, healthier, and happier lives.

This year, we are proud to congratulate our Resident Care Director, Letrice Roberts, as the recipient of the 2021 The Charlotte Supernova Award. This honor was bestowed at the Senior Living Communities Annual Meeting on Thursday, August 5th at the Omni Amelia Island Plantation on Amelia Island, Florida. The Resident Care Director, Letrice assists the Care Services Administrator in executing the community’s vision of helping Members remain independent as they age. She is responsive to the needs of our Members and their loved ones while striving to ensure regulatory compliance.

“Theresa is a rock, she’s my rock. She is one of the most caring, dedicated, loving people that I’ve ever met. Which makes her a caring nurse, makes families feel comfortable, she makes residents feel like they are well-cared for. She is just tremendous.”

– Leslie Workman, Executive Director at The Charlotte Assisted Living and Memory Care

Letrice has dedicated her career to nursing and caring for seniors. For over 20 years, she has been a nurse and utilizes those skills in her current position at The Charlotte.

In her free time, she enjoys spending time with her spouse and two children. She enjoys making custom jewelry and enjoys traveling.

Interview with 2021 Director of the Year, Letrice Roberts

What’s a quote or inspirational words that influence/impact you?

“I can and I will!”

Congratulations on being chosen as a Supernova! How do you feel?

I am honored to have been chosen by my peers, I love what I do. I’m proud to share what I do with my work family.

What’s your favorite part about your position?

Watching our Members engage and be social when the families thought they wouldn’t. Watching Members make new friends, and sometimes find a new love!

What do you want people to know about working in a retirement community?

You’ll be working around trained and educated staff. Being in a retirement community is like working in a personable family environment.

Positions that are eligible to vote and win the Supernova Award include: HR Director, Business Manager, Assistant Business Manager, Care Services Administrator, Director of Nursing, Assistant Director of Nursing, Resident Care Director, Lifestyle Advisor, Lifestyle Advisor – Care Services, Move-In Coordinator, Social Director, Activity Director, Wellness Director, Director of Facility Services, Director of Dining Services, Executive Chef, Client Services Manager (Live Long Well Care).