FAQs

The Charlotte was founded to help people live longer, healthier and happier lives. We want people to age in place and be able to stay in their home, whether an apartment or a cottage home, without having to go to institutional care.

Our goal is to help our members stay involved and we do this through our wellness programs, our excellent dining services, our curated social calendars and by providing a community where they feel secure surrounded by friends. This gives them the freedom to do more things, go more places, spend more time with family, visit more with friends and just generally, live a better life.

The average member of our communities saves approximately $1,000 per month over living in their previous house.

You may be wondering about the affordability of living in our community. We work hard to keep the monthly fee reasonable and its increases to a minimum. When you compare what it costs to maintain your present home with what it costs to enjoy the amenities of our community, you’ll be pleasantly surprised. When you consider all of our services such as home maintenance and lawn care, exquisite dining, a full social activities calendar, exercise classes, weekly housekeeping, scheduled transportation, concierge services, utilities being paid, taxes being paid, and emergency response all at your fingertips – you’ll discover that life is better and, perhaps, even less expensive, too. When you add to that the peace of mind offered both you and your children, knowing that your needs are taken care of, living in our community becomes an increasingly excellent value.

A full-time Director of Member Services plans and coordinates a daily schedule of varied activities geared to our members’ interests and preferences.

We offer a wide array of activities and community events. A full-time Director of Member Services plans and coordinates a daily schedule of varied activities geared to our members’ interests and preferences.

There are exercise and educational classes, Bridge and card games, crafts, study groups, golf outings, parties, and movie nights. We also offer outings to cultural destinations, day excursions, shopping trips, and lunches out on the town. Seasonal events, happy hours, themed dinners, and birthday celebrations are included, too.

Our social calendars are published before the beginning of the month so that each member can plan in advance and invite their friends and family.

The Clubhouse dining program uses a menu system like you would see in any restaurant-style approach. There are regularly over 12 entrées on the Clubhouse dining menu plus daily specials, prepared by our executive chef. Members are allotted flexible dining dollars each month to spend on dining and the dollars roll throughout the year.

Menus throughout the community also include our wellness menu options. These entrees are prepared to meet the American Heart Association’s criteria.

The service fee includes all of the monthly bills you would have paid on your own house. It is an all-inclusive cost that is paid monthly by members of the community. The monthly service fee includes all of the monthly bills or expense they would have paid on their previous house.

Examples are:

  • Electricity
  • TV
  • Water
  • Sewer
  • Internet and phone (select locations)
  • Lawn maintenance
  • Housecleaning
  • Bathroom & kitchen detail cleaning
  • Emergency system monitoring
  • Meals
  • Scheduled transportation
  • Entertainment
  • Social functions
  • Concierge services